Machines+People will print reports for you to leave with clients. These are useful to the client but only if they put them in a safe place that they will remember. For the most part if they did that then there wouldn't be any need for this application.

At the time of this writing there are two reports. One is for basic ISP account information and the other is for basic router information. You can see samples below. Click the image to enlarge.

Shared and networked resources are the 4th piece of the organzational puzzle. These include the ISP, modem, routers, switches, email servers, printers, and more. We have a "miscellaneous" category as a catch-all. Capturing this data is also important and sometimes necessary. Here's the feature highlights.

• Internet Service Provider (ISP). You probably don't need this information often but when you do it's generally not good. It's the type of information that is rarely needed and often hard to locate when you do. There's not much to it. The account numbers, user credentials, and, most importantly the support phone number.
• Router Settings. Just enough information is gathered to give you an overview of the key features and let you login.
• Email Server. Every user has an email and the settings for the email server are varied. Here you keep track of it all.
• Switches. Not an everyday item to think about but if a tech support engineer is going in for the first time they will know more about the environment before they get there.
• Printers. There are many brands and each has their unique settings. The data collected here is general enough for most brands. If something doesn't fit in the fields provided you can use the notes field.

When adding a new user, machine, or shared resource to the network you'll have the info you need to do the setup.

Video documentation is available only to beta testers during the beta release. Please by patient while we work on this product for general release.

Below is a short video tour of the Locations & Functions window.

The main points of the video are:

1. This may be entirely optional for many environments.
2. Add to each list as needed.
3. Delete an item by selecting it and clicking the Delete button.
4. If you use this at all it may be best to configure these options prior to building machines.

Below is a short video tour of the basic features of the Software window.

The main points of the video are:

1. You may not need this at all for home user environments.
2. Creating software records in advance will make it easier to build machines.
3. You can have negative numbers in the licenses available column so you can install on unlimited manchines.
4. Adding software to a machine is a simple drag and drop operation.

Below is a short video tour of the basic features of the People window.

The main points of the video are:

1. You may not need this at all for home user environments.
2. Create people records in advance will make it easier to build machines.
3. Editing and adding emails for a user requires attention to the workflow of buttons clicked, etc.
4. Adding people to a machine is a simple drag and drop operation.

Below is a short video tour of the basic features of the Machines window.

The main points of the video are:

1. Create separate database files for each client.
2. Different users different needs and you may not need all the features.
3. In many cases it may be neccessary to enter the people and software before building a machine.
4. Building a new machine is a simple drag and drop operation to add people and software.

Click the button below to download Machines+People.

Click To Download

During the limited beta program support is offered to registered users only. Support delivery is part of the testing and we want feedback to improve support. When we work that out we will publish support resources publicly. These include:

• Written documentation.
• Video tutorials.
• Support forum.
• Email support.

We are conducting a limited release beta program. The goal is to work with a limited number of testers who will provide feedback on a timely basis. This will allow us to fix bugs and make improvements without being overwhelmed. What we're looking for is:

• IT consulting companies with several employees. We want to understand how you manage the data files for your clients and get them to the tech on his or her way to a job. We'd like to know about your security concerns as well as application usage issues.
• IT consultants that are one person shops. Give us your feedback on usage, interface, reporting, security, etc.

To work with us at this stage of beta we will want to know you or be connected to you in some way. Perhaps we are connected through a group affiliation or perhaps you are local to the greater Boston area. We have been involved in consulting for over 20 years and we have many connections.

If you don't qualify on this round don't don't be overly concerned. We're probably saving you some work and we'll have a better product soon enough.

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